We are pleased to let you know that Texas customers no longer need to redeem a voucher or coupon to buy this case at the advertised price (in compliance with state law, we have now discontinued our use of coupons and vouchers to Texas customers).
Laithwaiteswine.com (the "Site") is operated by Direct Wines, Inc. The Site offers the opportunity to purchase wines for home or office delivery and review related tastings notes.
We know that you, our valued customer, care how your information is used and how your privacy is protected. We are committed to protecting your privacy and have created this policy (the "Privacy Policy") in order to demonstrate our commitment to that privacy. This Privacy Policy describes how we collect, use and share personally identifiable information ("PII") (such as your name, shipping address, email address, telephone number, or credit card number) we obtain from and about visitors to the Site, members of our wine 4 Seasons Club or customers of the Site.
From time to time we may revise this Privacy Policy to reflect industry initiatives or changes in the law, our PII collection and use practices, the features of the Site, or technology. Your continued use of the Site after we post a revised Privacy Policy signifies your acceptance of the revised Privacy Policy. It is therefore important that you review this Privacy Policy regularly to ensure you are updated as to any changes. If we materially change our practices regarding collection or use of your PII, your PII will continue to be governed by the Privacy Policy under which it was collected unless you have been provided notice of, and have not objected to, the change.
The Site is directed to adults ages 21 or older. We do not knowingly collect PII from children under 13 years of age.
Information We Collect
We collect PII from you when you voluntarily provide it to us in order to process your orders and club registration, contact you if there is trouble completing or shipping your orders, send you newsletters you have requested, respond to your requests, and inform you of our new products, services and offers. We may also obtain PII from reputable third parties.
In addition, we collect other non-PII including IP address, aggregate user data, Site usage information, and browser type to help diagnose problems with our server, manage and improve the Site, gather demographic information, track usage, and for security and monitoring purposes. This information aids us in merchandising and in developing the design and layout of the Site.
We use "cookies" (small pieces of information placed on your computer hard drive) on certain parts of our Site. Cookies allow websites to remember user activity and visits to a site. We use cookies on the Site to determine the number of unique visitors we host on the Site over any given period of time and to keep track of items placed in the "shopping cart" during a visit to the Site. We do not use cookies to collect PII. You can program your computer to warn you each time a cookie is being sent, or disable cookies on your computer by indicating this in the preferences or options menus in your browser. However, by blocking all cookies you may not have access to certain features on the Site.
We may use third-party advertising companies to serve ads or conduct email campaigns on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness.
We may use cookies and similar tools to relate your use of the Site to PII obtained from you or a reputable third party. For example, if you've asked us to send you information about our upcoming products or promotions, cookie and other data about your activities on the Site may allow us to limit the materials we provide you to items we think you will find interesting, based on your prior online activities and preferences. However, if we wish to coordinate your personal and Site activity information in this manner, we will obtain your express affirmative consent.
Notice About Collection of Information
When you voluntarily provide your PII to us, we will make sure you are informed about who is collecting the information, how and why the information is being collected and the types of uses we will make of the information.
The Site may be linked to Internet sites operated by other companies. We are not responsible for the privacy practices of Web sites operated by third parties that are linked to or integrated with the Site or for the privacy practices of third parties. Once you've left the Site via such a link, you should check the applicable privacy policy of the third party site to determine how they will handle any PII they collect from you.
Choice About the Use of Your Information
Except as described in this Privacy Policy, we will not use the PII you provide to us for purposes different from the purpose for which it was submitted without your permission.
Sharing and Use of Information
Except as disclosed in this Privacy Policy, we do not share or sell your PII.
We may share your PII with companies that are affiliated with us, including but not limited to Direct Wines, Inc.
From time to time we may share PII with unaffiliated, third-party businesses that can provide you with valuable offers and information. However, you will always have the opportunity to instruct us not to share your information with such third parties when PII is collected.
We work with certain companies that, in conjunction with their own membership programs or rewards programs, require that we disclose purchasing information about their customers who visit our site through links from the partner sites, or use the partner's credit card to make purchases on our Site (e.g., to earn points for purchases made on the Site through links from the partner site). We disclose only the information required to make these programs work and support your membership with them, which typically includes the name and/or email address of the user as well as the dollar amount of purchases made. We disclose this information to companies under an agreement that requires that they obtain your consent first, usually under the membership or participation rules. If you do not want us to disclose that information to the strategic partner, then you must contact them directly.
We may use other companies to perform services including, without limitation, facilitating some aspects of our Site, sending e-mail, fulfilling purchase requests, delivering orders, processing credit cards and payment information, serving, customizing or delivering marketing or ads, and auditing. These other companies may be supplied with or have access to your PII and non-PII solely for the purpose of providing these services to us or on our behalf.
There may be instances when we may disclose PII without providing you with a choice in order to protect the legal rights of Laithwaite's Wine and affiliated companies, including Direct Wines, Inc., or their employees, agents and contractors; to protect the safety and security of visitors to our site; to protect against fraud or for risk management purposes; or to comply with the law or legal process. In addition, if we sell all or part of the business of Laithwaite's Wine or makes a sale or transfer of assets or are otherwise involved in a merger or business transfer, we may transfer your PII to a third party as part of that transaction.
Security
We use commercially reasonable administrative, technical, personnel, and physical measures to safeguard PII in our possession against loss, theft and unauthorized use, disclosure, or modification.
Access
Whenever possible, you may review and update the PII that you have provided to us by contacting Customer Service at customerservice@laithwaiteswine.com.
If you have any questions, comments or concerns about our Privacy Policy, please contact us at:
To ship elsewhere, please update your shipping state. If you have any questions, just call us at 1-866-426-0336.
Sorry, these wines cannot legally be shipped to this state. To ship elsewhere, please change your shipping state or you can please call us at 1-866-426-0336 for further assistance.
Terms & Conditions
Terms & Conditions
This agreement (the "Terms & Conditions") is a legally binding agreement between you and Direct Wines, Inc., its affiliates, and its and their respective parents and subsidiaries (individually and collectively, "Company," "we," "our" or "us"), and applies to your use of the URL, https://www.virginwines.com, and all other websites, social media pages and accounts owned by the Company (individually and collectively, the "Websites"), and all mobile applications owned by the Company (together with the Websites, collectively, the "Company Sites"). Through the use of the Company Sites, the Company markets wines and related products directly to consumers, and offers consumers the opportunity to take advantage of the various services offered by the Company, including, without limitation, the opportunity to purchase wine and related products from Licensed Retailers and to register as members of the various Wine Clubs that the Company services (the "Wine Clubs") (collectively, the "Wine Services"). BY CLICKING THE "I AGREE" BUTTON OR BY USING THE COMPANY SITES, INCLUDING, WITHOUT LIMITATION, BY PARTICIPATING IN THE WINE SERVICES, YOU HEREBY AGREE TO THE FOLLOWING TERMS & CONDITIONS AND OUR {PRIVACY POLICY}. IF AT ANY TIME YOU DO NOT AGREE TO THESE TERMS & CONDITIONS AND PRIVACY POLICY, PLEASE DO NOT USE THE COMPANY SITES.
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Email:
service@virginwines.com
Phone:
1-866-426-0336
Mail:
- or -
When you send an email to us, you agree that we may electronically communicate with you. You acknowledge that communications by email may not be confidential.
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PLEASE PRINT A COPY OF THESE TERMS & CONDITIONS FOR YOUR RECORDS. If you are unable to print from your device, please contact the Company using the information in {Section 3} (titled "Contact Information") above to request a hard copy of these Terms & Conditions.
Terms & Conditions Effective as of the Following Date: November 6, 2017
Privacy Policy
Privacy Policy
This privacy policy (the "Privacy Policy") sets forth the data protection and
privacy practices and procedures of Direct Wines, Inc., a Delaware
corporation, its affiliates, and its and their respective parents and
subsidiaries (individually and collectively, "Company," "we," "our" or "us"),
and applies to the URL, https://www.virginwines.com, and all other websites,
social media pages and accounts owned by the Company (individually, and
collectively, the "Websites"), and all mobile applications owned by the
Company (together with the Websites, collectively, the "Company Sites").
Please take the time to review all terms of this Privacy Policy. By using the
Company Sites, including, without limitation, by participating in the Wine
Services, you agree to accept the terms of this Privacy Policy. If at any time
you do not agree to the Privacy Policy, please do not use the Company Sites.
California residents have specific rights that are described below and may
vary from the rights of other residents.
TYPES OF INFORMATION COLLECTED AND HOW IT IS USED
Through the use of the Company Sites, the Company markets wines and related
products directly to consumers, and offers consumers the opportunity to create
a personal account with the Company (the "Account") or to log in to the
Company Sites as a guest (the "Guest Log-In"), and to take advantage of the
various products and/or services, including, without limitation, the
opportunity to purchase wine and related products from licensed retailers in
their state and to register as members of the various wine clubs that the
Company services (the "Wine Clubs") (collectively, the "Wine Services"). The
sale and delivery of orders purchased by consumers will be executed and
fulfilled by third party retailers holding valid licenses issued by state
alcohol beverage agencies allowing for the legal sale of wine.
Personal Information
Although many areas of the Company Sites do not require registration and may
be accessed by you without you having to disclose any personal information,
when using the Wine Services and or other aspects of the Company Sites, we or
our service providers may collect and use the following categories of
information, some or all of which may be considered personal information:
(a)(b)(c)(d)(e)
We collect personal information from you when you voluntarily provide it
directly to us and directly from you or indirectly from your or from your
browser or mobile device when you engage in activities on the Company Sites.
We also receive personal information from partners, cooperative databases, and
personal information supplementation services, and share personal information
with such sources.
We use the personal information we collect for various commercial and business
purposes, including to:
Depending on the activity, some of the personal information we collect is
required and some is provided by you voluntarily. If you do not provide the
required information for a particular activity, you may not be permitted to
engage in that activity.
The personal information that you directly provide to us to create your
Account will be available for viewing by visiting the Company Sites and
entering your personal log-in information that you create when registering
your Account. By creating an Account, you may also utilize the "My Wine
Cellar" feature of your Account, which tracks your order history, status of
pending orders, favorites, preferences, credits, and Wine Club memberships. If
you choose not to create an Account but to instead place orders by using a
Guest Log-In, you may contact the Company to review or update the personal
information you have provided by using the telephone numbers and/or addresses
listed below under the heading entitled "Contact Information."
If you ever use a public computer to access the Company Sites, we strongly
encourage you to log out at the conclusion of your session. We may permit you
to log into your Account via social networks, but please note that by doing
so, your use of a social network will be governed by such social network's
privacy policy and terms and conditions. Please remember that it is your
responsibility to protect the confidentiality of your login and password data.
The Company Sites are directed to adults aged twenty-one (21) or older.
Non-PII
When you visit the Company Sites, we may also collect certain non-personally
identifiable information from you ("NPII"), including, without limitation,
website usage information about how our visitors use and navigate the Company
Sites, including the number and frequency of visitors to each web page, the
duration of their stays, the visitor's browser and operating system, the
domain name of each visitor's Internet service provider, and certain other
information (e.g., clickstream data). We may aggregate IP addresses into NPII,
to report aggregate information to our business partners or to audit use of
the Company Sites. We may share NPII with others without express notice to you
or consent from you, and we may exploit, use and disclose your NPII without
limitation of any kind.
We and our partners may also collect certain information automatically,
including through the use of cookies, web beacons and other technologies. We
use "cookies" (i.e., small pieces of information placed on your computer hard
drive) on certain parts of the Company Sites. Cookies allow websites to
remember user activity and visits to a site. We use cookies on the Company
Sites to determine the number of unique visitors we host on the Company Sites
over any given period of time, to direct you to an appropriate retailer based
on your shipping state and to keep track of items placed in the "shopping
cart" during a visit to the Company Sites. We do not use cookies to collect
personal information. You can program your computer to warn you each time a
cookie is being sent, or disable cookies on your computer by indicating this
in the preferences or options menus in your browser. However, by blocking all
cookies you may not have access to certain features on the Company Sites. We
may use third party advertising companies to serve ads or conduct email
campaigns on our behalf. These companies may also employ cookies to provide
services to us.
We and advertising companies that we use may also use "pixel tags" (sometimes
called "web beacons" or "clear gifs"), which are tiny graphic images, on the
Company Sites. Pixel tags help us analyze users' online behavior and measure
the effectiveness of the Company Sites and our advertising and marketing. We
may also use other analytical tools to evaluate site performance through the
use of aggregated data, which contain no personal information. We work with
service providers that help us track, collect and analyze this information.
We may also track certain information about the identity of the Company Sites
you visited immediately before coming to the Company Sites. We do not
otherwise track any information about your use of other Company Sites.
Cookies, pixel tags, and/or other analytical tools in our emails may also be
used to track your interactions with those messages, such as when you receive,
open, or click a link in an email message from us.
We may combine the NPII collected through cookies, pixel tags, action tags and
other analytical tools with other information we may have collected from you.
This information may be used to improve the Company Sites, to personalize your
online experience, to help us deliver information to you, to determine the
effectiveness of advertising, and for other internal business purposes.
Ads appearing on the Company Sites may be delivered to users by us or one of
our advertising partners. Our advertising partners may set cookies. These
cookies allow the ad server to recognize your computer each time they send you
an online advertisement. In this way, ad servers may compile information about
where you, or others who are using your computer, saw their advertisements and
determine which ads are clicked on. This information allows an ad network to
deliver targeted advertisements that it believes will be of most interest to
you. This Privacy Policy covers the use of cookies by us and does not cover
the use of cookies by any advertisers. If you wish to opt-out of such
advertising, third-party available third-party tools to opt-out include the
Digital Advertising Alliance
and the
Network Advertising Initiative.
WITH WHOM INFORMATION MAY BE SHARED
Except as disclosed in this Privacy Policy, the Company does not share your
personal information with unaffiliated third parties, other than as described
below concerning Brand Partners. We may disclose your personal information to
outside individuals and/or companies for the business purpose of helping us:
(i) bring you the products and services we offer; (ii) create, operate and
maintain the Company Site(s); and (iii) with specialized services such as
payment processing, shipping, mail and e-mail distribution, mobile messaging,
website(s) hosting, monitoring, analytics, promotions management, survey
taking and mobile payment processing. We provide these third-party individuals
and/or companies only with the information they need to perform their
services. For mobile payment processing, the mobile payment service providers
will provide your information to your mobile telephone service provider to
bill you directly. We also work with third parties, such as ad networks,
analytics companies and social networking platforms, and they may collect
information about your online activities over time and across our sites and
other online services. We require that these outside individuals and/or
companies agree to keep all information shared with them confidential and to
use the information only to perform their obligations to us. We may also
contribute to or participate in cooperative databases, which give other
companies access to your personal information.
We work with certain strategic partners (the "Brand Partners") in connection
with the creation and operation of various co-branded Wine Clubs, which are
promoted by us and our Brand Partners. We disclose only the personal
information required to make these particular Wine Clubs work and to support
your membership with them, which typically includes your name and/or email
address, as well as information regarding the purchases you make through the
particular Wine Club. We disclose this information to our Brand Partners under
an agreement that requires that they maintain the confidentiality and security
of your personal information in the same manner the Company does.
If you do not wish to receive marketing, promotional, or other
communications from our Brand Partners, you must contact them directly.
We may sell, transfer or otherwise disclose user information, including
personal information, in connection with a corporate merger, consolidation,
the sale of all or substantially all assets or of a business group, or other
corporate change of the Company.
We may disclose information about our users, including personal information,
when legally required to do so at the request of governmental authorities
conducting an audit or investigation, or to verify or enforce compliance with
the policies governing the Company Sites and applicable laws, rules, and
regulations. We may use IP addresses to identify users in cooperation with
Internet service providers or law enforcement agencies, and may also disclose
user information whenever we believe disclosure is necessary to limit our
legal liability or to protect or enforce the rights, interests or safety of
the Company Sites, our users or others.
The Company may share NPII with third parties. We may use and share aggregated
and anonymous NPII to conduct market research and analysis for ourselves
and/or for our business partners. Given the anonymous, non-personally
identifiable nature of such information, there are no restrictions under this
Privacy Policy on how we may use or disclose such information. For example, we
may freely share such information with third parties who may use such data for
their own marketing, advertising, research, or other business purposes. We may
also freely share such information with our service providers in order for
them to perform services to or for us. We authorize certain service providers
to utilize NPII for their business purposes and in accordance with their
privacy policies, such as to report on usage or industry trends to their
customer base.
CHANGING YOUR PREFERENCES; OPT-OUT
You may opt out of your subscriptions to receive marketing mailings or
e-mail communications from the Company at any time by (a) following the
instructions to "opt-out" of future marketing communications contained
within the direct mailing, or e-mail, that you receive from the Company, or
(b) by sending us an email or writing to us at the addresses listed below
under the heading entitled "Contact Information." Please allow up to ten
(10) business days for changes to take place. During that time, you may
continue to receive such communications from us that were already in
process.
You can opt out of accepting cookies or disable them from your browser. The
"help" function on most browsers contains information on how you can set your
browser to notify you before accepting cookies or can disable them entirely.
If you opt out of cookies, you will not be able to take advantage of various
features of the Company Site(s) that are available to other users. For
example, we may use cookies to recognize you by name when you return to a
Company Site so you don't have to login again and provide your password.
If you do not receive a response from us to any emails you send to us within
ten (10) business days, please send us another email as your original email
may not have been received.
LINKS TO OTHER SITES AND CONTENT ACCESSIBLE THROUGH THE COMPANY SITES
Our Company Sites may include links to other websites whose privacy practices
may differ from ours. We are not responsible for the privacy practices of
websites operated by third parties that are linked to or integrated with the
Company Sites or for the privacy practices of third parties. If you submit
personal information to any of those websites, your personal information is
governed by the privacy statements of those websites. We encourage you to
carefully read the privacy statement of any website you visit.
SECURITY
While the Company strives to secure your personal information, even reasonable
security measures do not guarantee the security of any information you
transmit via the internet, including to the Company. The Company cannot
guarantee that information it seeks to protect will be protected under all
circumstances, including those beyond its reasonable control.
You acknowledge and agree that you transmit information to the Company via
the Company Sites at your own risk. Additionally, please be advised that if
you share emails you receive from the Company with others, you may be
unintentionally sharing your personal information contained in these emails
with such parties and acknowledge that you will be sharing at your own
risk.
CHILDREN
The Company Sites are directed to adults aged twenty-one (21) or older.
We do not knowingly collect personal information from children under thirteen
(13) years of age. We will promptly delete any information later determined to
be from a user younger than thirteen (13) years of age.
CONSENT TO TRANSFER
The Company Sites are located in the United States. Your personal information
will be processed and shared in the United States. Your data will also be
processed in the United Kingdom and accessed from the United States. Data
protection and privacy regulations in the United States may provide different
levels of protection compared with non-United States jurisdictions. If you are
located in the European Union, Canada or elsewhere outside of the United
States, please be aware that any information you provide to us will be
transferred to the United States. By using the Company Sites or providing us
with your information, you consent to this transfer.
MODIFICATIONS
The Company may modify this Privacy Policy from time to time. If we make any
substantial changes in the types of personal information we collect or how we
use it, we will inform you of such changes by posting a revised notice on our
Company Sites and such changes will be effective when posted. Unless you
inform us otherwise, we will use your personal information consistent with the
Privacy Policy currently in effect. It is your responsibility to review any
such changes or updates and check the Company Sites from time to time to be
sure you understand all terms and conditions, agreements and policies of the
Company Site(s) and are in compliance with them. Your continued use of the
Company Sites following the posting of any amendment, modification or change
shall constitute your acceptance thereof.
CALIFORNIA PRIVACY RIGHTS
This section governs the rights of California residents. In the event of a
conflict between this section and another section of this Privacy Policy, this
section shall govern.
If you are a California resident, California Civil Code Section 1798.83
permits you to request information with respect to the disclosure of your
personal information by us to third parties for such third parties' direct
marketing purposes. We are only required to respond to a particular customer's
request for such information once during a calendar year.
To make such a request, please send us an email or write to us at the
addresses listed below under the heading entitled "Contact Information."
In addition, please note the following:
(a)(b)(c)(d)(e)(f)(g)
Rights and Choices for California Residents
The California Consumer Privacy Act ("CCPA") provides California residents
with specific rights regarding their personal information. This section
describes California residents' CCPA rights and explains how to exercise those
rights. If you are a resident of a state other than California, we may respond
to requests in ways that differ from responses that are required only under
California law.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you
about our collection and use of your personal information over the past 12
months. Once we
receive and confirm your request, we will disclose to you:
(a)(b)(c)(d)(e)(f)
Deletion Request Rights
You have the right to request that we delete any of your personal information
that we collected from you and retained, subject to certain exceptions. Once
we receive and confirm your verifiable consumer request, we will delete (and
direct our service providers to delete) your personal information from our
records, unless an exception applies. We may deny your deletion request if
retaining the information is necessary for us or our service providers to:
(a)(b)(c)(d)(e)(f)(g)(h)
Please note that because we archive and keep track of past transactions, the
Company will deny requests to delete information associated with past
transactions or archived information on the Company Sites.
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above,
please submit a verifiable consumer request to at the Contact Information
provided below or on at our website at:
Deletion Request Link
Only you or a person registered with the California Secretary of State that
you authorize to act on your behalf, may make a verifiable consumer request
related to your personal information. You may also make a verifiable consumer
request on behalf of your minor child.
You may only make a request for access or data portability twice within a
12-month period. The verifiable consumer request must:
Provide sufficient information that allows us to reasonably verify you are
the person about whom we collected personal information or an authorized
representative. Our processes for verifying requests include matching
identifying information that we already have on record to provide services
to the customers.
We cannot respond to your request or provide you with personal information if
we cannot verify your identity or authority to make the request and confirm
the personal information relates to you. Making a verifiable consumer request
does not require you to create an account with us. We will only use personal
information provided in a verifiable consumer request to verify the
requestor's identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its
receipt. If we require more time (up to 90 days), we will inform you of the
reason and extension period in writing. If you have an account with us, we
will deliver our written response to that account. If you do not have an
account with us, we will deliver our written response by mail or
electronically, at your option. Any disclosures we provide will only cover the
12-month period preceding the verifiable consumer request's receipt. The
response we provide will also explain the reasons we cannot comply with a
request, if applicable. For data portability requests, we will select a format
to provide your personal information that is readily useable and should allow
you to transmit the information from one entity to another entity without
hindrance. We do not charge a fee to process or respond to your verifiable
consumer request unless it is excessive, repetitive, or manifestly unfounded.
If we determine that the request warrants a fee, we will tell you why we made
that decision and provide you with a cost estimate before completing your
request.
Right Not to Sell or Share Personal Information
You have the right to opt-out of us selling your personal information. The
contributing of personal information to a cooperative database may be
considered a sale of that information under the CCPA. For an opt-out request
and additional information concerning your right to opt-out, click on this
link:
Do not sell my personal information. You may also contact us through the Contact Information provided below.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights.
Unless permitted by the CCPA, we will not:
(a)(b)(c)(d)
NON-CONFIDENTIAL INFORMATION
We do not want you to send to us any confidential or proprietary information
through email or otherwise. Any information, materials, suggestions, ideas or
comments sent to us will be considered non-confidential, and by submitting the
same to us, you are giving us the absolute right to use, modify, reproduce,
transmit, display and distribute the information for any purpose whatsoever,
with no payment or other compensation to you. However, we will not use your
name unless we are required by law to identify the source of the materials,
information, suggestions, ideas or comments, or unless we first obtain your
permission.
ASSIGNMENT
We may freely assign this Privacy Policy or any of our rights and/or
obligations hereunder.
DISPUTES
Any disputes regarding this Privacy Policy are subject to our Terms &
Conditions, including that this Privacy Policy will be governed by the laws of
the State of New York, applicable to agreements made and performed in New
York, and the Dispute Resolution Policy therein. THE DISPUTE RESOLUTION POLICY
INCLUDES A REQUIREMENT THAT ANY DISPUTES BE SUBMTITED TO ARBITRATION (NOT TO A
COURT OR A JURY) AND A WAIVER OF ANY RIGHT TO BRING A CLASS ACTION OR PRIVATE
ATTORNEY GENERAL CLAIM. See
Link to Terms & Conditions
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATIONS OR EXCLUSION OF LIABILITY FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE TERMS & CONDITIONS MAY NOT
APPLY TO YOU.
CONTACT INFORMATION
If you have any questions or comments about our Privacy Policy, or would like
to review or update the PERSONAL INFORMATION that you have provided to us,
please contact us at:
Email:
service@virginwines.com
Phone:
1-866-426-0336
Mail:
Virgin Wines US
Attn: Customer Service
PO Box 1269
Scarborough, ME 04070
EFFECTIVE DATE OF POLICY
This Privacy Policy is effective as of December 30, 2019.
When Will My Priority-Ship Wines Arrive?
My State
Delivery Time
Coming soon to South Dakota
Thanks for your interest. Although we are unable to ship wine to South Dakota at this time, there’s good news. Our team is working on a special range of wines that we can offer in your state. We expect to have these available early next year – please check back then.
Coming soon to Georgia
Thanks for your interest. You will be able to place wine orders for delivery to Georgia from mid-November 2017 – please enter your email address below and we'll send you a link to a special offer – just in time for the holidays.
Coming soon to Maryland
Thanks for your interest. You will be able to place wine orders for delivery to Maryland from mid-November 2017 – please enter your email address below and we'll send you a link to a special offer – just in time for the holidays.
Coming soon to Pennsylvania
Thanks for your interest. You will be able to place wine orders for delivery to Pennsylvania from mid-November 2017 – please enter your email address below and we'll send you a link to a special offer – just in time for the holidays.
Coming soon to Vermont
Thanks for your interest. You will be able to place wine orders for delivery to Vermont from mid-November 2017 – please enter your email address below and we'll send you a link to a special offer – just in time for the holidays.
Coming soon to Maine
Thanks for your interest. You will be able to place wine orders for delivery to Maine from mid-November 2017 – please enter your email address below and we'll send you a link to a special offer – just in time for the holidays.
Coming soon to Montana
Thanks for your interest. You will be able to place wine orders for delivery to Montana from mid-November 2017 – please enter your email address below and we'll send you a link to a special offer – just in time for the holidays.
Coming soon to Kansas
Thanks for your interest. You will be able to place wine orders for delivery to Kansas from mid-November 2017 – please enter your email address below and we'll send you a link to a special offer – just in time for the holidays.
Thanks very much for your interest in Virgin Wines!
We see you’ve selected Alaska as your ship-to state. Unfortunately, we are not currently accepting orders from your state – our apologies for any inconvenience this may cause. If you have any questions, please call our friendly customer service team at 1-866-426-0336 (weekdays, 8 am to 11 pm and weekends, 8 am to 8 pm, ET).
If you wish to continue browsing our wines, please provide a different shipping address on the order form.
Thanks very much for your interest in Virgin Wines!
We see you’ve selected Maine as your ship-to state. Unfortunately, we are not currently accepting orders from your state – our apologies for any inconvenience this may cause. If you have any questions, please call our friendly customer service team at 1-866-426-0336 (weekdays, 8 am to 11 pm and weekends, 8 am to 8 pm, ET).
If you wish to continue browsing our wines, please provide a different shipping address on the order form.
Thanks very much for your interest in Virgin Wines!
We see you’ve selected Maryland as your ship-to state. Unfortunately, we are not currently accepting orders from your state – our apologies for any inconvenience this may cause. If you have any questions, please call our friendly customer service team at 1-866-426-0336 (weekdays, 8 am to 11 pm and weekends, 8 am to 8 pm, ET).
If you wish to continue browsing our wines, please provide a different shipping address on the order form.
Thanks very much for your interest in Virgin Wines!
We see you’ve selected Montana as your ship-to state. Unfortunately, we are not currently accepting orders from your state – our apologies for any inconvenience this may cause. If you have any questions, please call our friendly customer service team at 1-866-426-0336 (weekdays, 8 am to 11 pm and weekends, 8 am to 8 pm, ET).
If you wish to continue browsing our wines, please provide a different shipping address on the order form.
Thanks very much for your interest in Virgin Wines!
We see you’ve selected Georgia as your ship-to state. Unfortunately, we are not currently accepting orders from your state – our apologies for any inconvenience this may cause. If you have any questions, please call our friendly customer service team at 1-866-426-0336 (weekdays, 8 am to 11 pm and weekends, 8 am to 8 pm, ET).
If you wish to continue browsing our wines, please provide a different shipping address on the order form.
Thanks very much for your interest in Virgin Wines!
We see you’ve selected Pennsylvania as your ship-to state. Unfortunately, we are not currently accepting orders from your state – our apologies for any inconvenience this may cause. If you have any questions, please call our friendly customer service team at 1-866-426-0336 (weekdays, 8 am to 11 pm and weekends, 8 am to 8 pm, ET).
If you wish to continue browsing our wines, please provide a different shipping address on the order form.
Thanks very much for your interest in Virgin Wines!
We see you’ve selected Vermont as your ship-to state. Unfortunately, we are not currently accepting orders from your state – our apologies for any inconvenience this may cause. If you have any questions, please call our friendly customer service team at 1-866-426-0336 (weekdays, 8 am to 11 pm and weekends, 8 am to 8 pm, ET).
If you wish to continue browsing our wines, please provide a different shipping address on the order form.
Thanks very much for your interest in Virgin Wines!
We see you’ve selected Kansas as your ship-to state. Unfortunately, we are not currently accepting orders from your state – our apologies for any inconvenience this may cause. If you have any questions, please call our friendly customer service team at 1-866-426-0336 (weekdays, 8 am to 11 pm and weekends, 8 am to 8 pm, ET).
If you wish to continue browsing our wines, please provide a different shipping address on the order form.
Thanks very much for your interest in Virgin Wines!
We see you’ve selected South Dakota as your ship-to state. Unfortunately, we are not currently accepting orders from your state – our apologies for any inconvenience this may cause. If you have any questions, please call our friendly customer service team at 1-866-426-0336 (weekdays, 8 am to 11 pm and weekends, 8 am to 8 pm, ET).
If you wish to continue browsing our wines, please provide a different shipping address on the order form.
Thanks very much for your interest in Virgin Wines!
We see you’ve selected Oklahoma as your ship-to state. Unfortunately, we are not currently accepting orders from your state – our apologies for any inconvenience this may cause. If you have any questions, please call our friendly customer service team at 1-866-426-0336 (weekdays, 8 am to 11 pm and weekends, 8 am to 8 pm, ET).
If you wish to continue browsing our wines, please provide a different shipping address on the order form.
Thanks very much for your interest in Virgin Wines!
We see you’ve selected Tennessee as your ship-to state. Unfortunately, we are not currently accepting orders from your state – our apologies for any inconvenience this may cause. If you have any questions, please call our friendly customer service team at 1-866-426-0336 (weekdays, 8 am to 11 pm and weekends, 8 am to 8 pm, ET).
If you wish to continue browsing our wines, please provide a different shipping address on the order form.
With this best-ever offer, you’re invited to earn 5,000 Elevate points and SAVE $100 on 12 award-winning wines. You'll pop the cork on 91-point Prosecco, gold-medal Italian Pinot Grigio, classic California Cabernet and more – for ONLY $79.99 (plus applicable tax).
Shipping is FREE and, when you order below, we’ll add in three FREE bottles of gold-medal Spanish Reserva (worth $41.97) as your introduction to The Club from Virgin Wines. Choose reds, whites or the mix above for the same outrageously good price and start the New Year in style. View Wines
That’s 15 acclaimed wines for ONLY $79.99 – shipped FREE
Whether opening record stores, launching airlines or exploring space travel, Virgin has always gone the extra mile to surprise and delight. So why should it be any different with wine?
Enter The Club from Virgin Wines, with our richest-ever offer for Elevate members …
Earn 5,000 points and save $100 on 12 award-winning wines – from 91-point Prosecco to gold-medal Italian Pinot Grigio and classic California Cabernet – yours for only $79.99, with FREE shipping.
Better yet, get three FREE bottles of super-smooth, gold-medal Spanish Reserva (worth $41.97). You’ve got options too: take the featured mix, or go for an all-reds or all-whites selection for the same outrageously good price.
Why such an amazing deal? Because we think you'll love what you taste and come back for more. If you do, there are more great wines to be had – exclusive savings too … and further Elevate points with every sip. Plus, every bottle comes with our 100% money-back guarantee. See full benefits at right, follow the steps below, and party into the New Year!
Which Case Would You Like?
Whichever you choose, we’ll add in 3 FREE gold-medal Reservas and you'll have 15 award-winning wines – worth over $220 – for only $79.99, with FREE shipping (plus applicable tax).
With today's special offer, you'll enjoy a
FREE one-year Virgin Wines Unlimited subscription
Virgin Wines Unlimited is a shipping service that rewards you
every time you order. An annual subscription is normally $89, but yours is FREE with today's invitation. No matter how many times you order,
you'll pay no delivery charges for a year. Starting now!
Shop as often as you like — you save at least $19.99 on every order
Available on all orders of 12 or more bottles, including wine club cases
Use up to five different addresses — ideal for sending gifts
Your first year is completely FREE — then enjoy convenient, automatic renewal
for JUST $89 (with advance notice and no obligations)
As a Virgin Wines Unlimited member, you will pay an annual membership fee (currently $89 plus applicable tax) to receive unlimited shipping on all wine orders of 12 bottles or more that are placed during your active membership period. Your membership begins on the day you register and continues for 12 months. After 12 months, unless you request otherwise, your Unlimited membership will automatically renew for another year and your credit card will be charged the applicable price (currently $89 plus applicable tax). You may cancel your Unlimited membership at any time and receive a full refund, provided you have not yet used the service. You can register up to five delivery addresses for each membership (all recipients must be 21 years or over). If you purchase wine while an active member, but the associated shipping charges are included in a second installment that is due after your membership has ended, shipping charges will apply. We reserve the right to make changes to these terms, or any aspect of the Unlimited service, by posting revisions on our website. Your continued membership after such changes constitutes acceptance of the changes. If you do not agree to such changes, you are free to cancel your membership. We may terminate your Unlimited membership at our sole discretion (in such cases, you will be notified and receive a prorated refund). By purchasing the Unlimited membership, you accept these terms and conditions. Void where prohibited by law.
A winning deal today
$100 savings on 12 acclaimed wines
Worth $179.99 – ONLY $79.99
5,000 Elevate points
3 FREE bottles of gold-medal Spanish
Reserva ($41.97 value)
FREE shipping to your door
FREE tasting notes
Packed with useful info and serving tips
100% money-back guarantee on all wines
Lots more fun tomorrow
12 exciting wines reserved for you
every 3 months.
20% savings on all future Club cases – Only $139.99 (plus $19.99 shipping & tax).
140 Elevate points with each Club case you
choose to take.
Every case customized for you
We make it simple for you to tell us what you like (and don't) so that every single bottle is just right for you.
Free tasting notes for all wines
The perfect cheat sheet, packed with wine info, serving tips and more.
You're in complete control
With plenty of advance notice of your next selection, you can change the wines, skip cases or even cancel – anytime.
Emails with exclusive offers
Be the first to hear of special deals, by mail and email.
No fees and no obligation to continue
Not now. Not ever.
We will now be redirecting you to The Wine Cellar at Rye Ridge, a New York licensed retailer who can legally accept, fulfill and ship your order in the State of New York.
We will now be redirecting you to The Wine Cellar at Bee Cave, a Texas licensed retailer who can legally accept, fulfill and ship your order in the State of Texas.
We will now be redirecting you to VINOvations, a Massachusetts licensed retailer who can legally accept, fulfill and ship your order in the State of Massachusetts.
We will now be redirecting you to Lionstone Sonoma Wine, a California licensed retailer who can legally accept, fulfill and ship your order in the State of California.
Thank you for your order, it will be forwarded to The Wine Cellar, located in Wallingford, CT for processing and shipping.
By completing and submitting this form I understand that I am placing an order for wine with Connoisseur Encounters Co., Inc. d/b/a The Wine Cellar.
California law does not allow for free goods in conjunction with the sale of alocohol beverages. The cost of all advertised items in this offer are included in the advertised price. The invoice in your shipment will itemize the cost of each item included in your shipment.
California law does not allow for free goods in conjunction with the sale of alcohol beverages. The cost of all advertised items in this offer are included in the advertised price. The invoice in your shipment will itemize the cost of each item included in your shipment.
Your order will be accepted and filled by a duly licensed retailer in your state. Title to the wines that you have selected will pass to you upon the retailer's receipt of payment by credit card and the wines properly packaged for shipment and delivery.
Therefore, as the purchaser you are directing carriers who are duly licensed by your applicable state agency, inclusive of FedEx, to act as your agents and on your behalf to have your wines picked up from the licensed retailer and delivered to the address specified in your order. If you agree to this process, please click OK below.
As a reminder -- a person 21 years of age or older must be present and provide proper identification at the time of delivery in order to sign for the product.
New Jersey law does not allow for free goods in conjunction with the sale of alcohol beverages. The cost of all advertised items in this offer are included in the advertised price. The invoice in your shipment will itemize the cost of each item included in your shipment.
Colorado law does not allow for free goods in conjunction with the sale of alcohol beverages. The cost of all advertised items in this offer are included in the advertised price. The invoice in your shipment will itemize the cost of each item included in your shipment.
We know that you, our valued customer, care how your information is used and how your privacy is protected. We are committed to protecting your privacy and have created this policy (the “Privacy Policy”) in order to demonstrate our commitment to that privacy. This Privacy Policy describes how we collect, use and share personally identifiable information ('PII') (such as your name, shipping address, email address, telephone number, or credit card number) we obtain from and about visitors to the Site, members of The Club or customers of the Site.
From time to time we may revise this Privacy Policy to reflect industry initiatives or changes in the law, our PII collection and use practices, the features of the Site, or technology. Your continued use of the Site after we post a revised Privacy Policy signifies your acceptance of the revised Privacy Policy. It is therefore important that you review this Privacy Policy regularly to ensure you are updated as to any changes. If we materially change our practices regarding collection or use of your PII, your PII will continue to be governed by the Privacy Policy under which it was collected unless you have been provided notice of, and have not objected to, the change.
The Site is directed to adults ages 21 or older. We do not knowingly collect PII from children under 13 years of age.
Information We Collect
We collect PII from you when you voluntarily provide it to us in order to process your orders and club registration, contact you if there is trouble completing or shipping your orders, send you newsletters you have requested, respond to your requests, and inform you of our new products, services and offers. We may also obtain PII from reputable third parties.
In addition, we collect other non-PII including IP address, aggregate user data, Site usage information, and browser type to help diagnose problems with our server, manage and improve the Site, gather demographic information, track usage, and for security and monitoring purposes. This information aids us in merchandising and in developing the design and layout of the Site.
We use “cookies” (small pieces of information placed on your computer hard drive) on certain parts of our Site. Cookies allow websites to remember user activity and visits to a site. We use cookies on the Site to determine the number of unique visitors we host on the Site over any given period of time and to keep track of items placed in the “shopping cart” during a visit to the Site. We do not use cookies to collect PII. You can program your computer to warn you each time a cookie is being sent, or disable cookies on your computer by indicating this in the preferences or options menus in your browser. However, by blocking all cookies you may not have access to certain features on the Site.
We may use third-party advertising companies to serve ads or conduct email campaigns on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness.
We may use cookies and similar tools to relate your use of the Site to PII obtained from you or a reputable third party. For example, if you've asked us to send you information about our upcoming products or promotions, cookie and other data about your activities on the Site may allow us to limit the materials we provide you to items we think you will find interesting, based on your prior online activities and preferences. However, if we wish to coordinate your personal and Site activity information in this manner, we will obtain your express affirmative consent.
Notice About Collection of Information
When you voluntarily provide your PII to us, we will make sure you are informed about who is collecting the information, how and why the information is being collected and the types of uses we will make of the information.
The Site may be linked to Internet sites operated by other companies. We are not responsible for the privacy practices of Web sites operated by third parties that are linked to or integrated with the Site or for the privacy practices of third parties. Once you've left the Site via such a link, you should check the applicable privacy policy of the third party site to determine how they will handle any PII they collect from you.
Choice About the Use of Your Information
Except as described in this Privacy Policy, we will not use the PII you provide to us for purposes different from the purpose for which it was submitted without your permission.
Sharing and Use of Information
Except as disclosed in this Privacy Policy, we do not share or sell your PII.
We may share your PII with companies that are affiliated with us, including but not limited to Direct Wines, Inc.
From time to time we may share PII with unaffiliated, third-party businesses that can provide you with valuable offers and information. However, you will always have the opportunity to instruct us not to share your information with such third parties when PII is collected.
We work with certain companies that, in conjunction with their own membership programs or rewards programs, require that we disclose purchasing information about their customers who visit our site through links from the partner sites, or use the partner's credit card to make purchases on our Site (e.g., to earn points for purchases made on the Site through links from the partner site). We disclose only the information required to make these programs work and support your membership with them, which typically includes the name and/or email address of the user as well as the dollar amount of purchases made. We disclose this information to companies under an agreement that requires that they obtain your consent first, usually under the membership or participation rules. If you do not want us to disclose that information to the strategic partner, then you must contact them directly.
We may use other companies to perform services including, without limitation, facilitating some aspects of our Site, sending e-mail, fulfilling purchase requests, delivering orders, processing credit cards and payment information, serving, customizing or delivering marketing or ads, and auditing. These other companies may be supplied with or have access to your PII and non-PII solely for the purpose of providing these services to us or on our behalf.
There may be instances when we may disclose PII without providing you with a choice in order to protect the legal rights of Virgin Wines and affiliated companies, including Direct Wines, Inc., or their employees, agents and contractors; to protect the safety and security of visitors to our site; to protect against fraud or for risk management purposes; or to comply with the law or legal process. In addition, if we sell all or part of the business of Virgin Wines or makes a sale or transfer of assets or are otherwise involved in a merger or business transfer, we may transfer your PII to a third party as part of that transaction.
Security
We use commercially reasonable administrative, technical, personnel, and physical measures to safeguard PII in our possession against loss, theft and unauthorized use, disclosure, or modification.
Access
Whenever possible, you may review and update the PII that you have provided to us by contacting Customer Service at service@virginwines.com.
If you have any questions, comments or concerns about our Privacy Policy, please contact us at: