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Customer Service

Mailing Address

Virgin Wines US
Attn: Customer Service
PO Box 1980
Largo, FL 33779

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Do I have to accept every Wine Club case offered?

You are in complete control of your Wine Club and can skip upcoming quarterly deliveries. This will move your next delivery out by three months. Another option is to delay your quarterly delivery up to four weeks.

To skip a delivery, go to My Wine Clubs and click on the Manage My Wine Clubs button. From there, select Change Date under the Your Next Case tab. You have the option of delaying the shipment by a few weeks or skipping your next delivery altogether by selecting Skip this Delivery.

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