Customer Service

Mailing Address

Virgin Wines US
Attn: Customer Service
PO Box 1980
Largo, FL 33779

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What is your policy on fine and rare wines?


With the exception of bottles broken in transit, and in keeping with the practice of fine wine auction houses, we do not offer refunds or returns on fine and rare wines (bottles with a retail value of $50 or over). Once the wine has been shipped from our cellar the sale is final.

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