Customer Service

Mailing Address

Virgin Wines US
Attn: Customer Service
PO Box 1980
Largo, FL 33779

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When will I be charged for my order?


When you place an order, we will authorize your credit card to ensure that it is valid, and that there are sufficient funds available for your purchase.

An authorization does NOT charge your card, but some banks may hold the authorization for the purchase amount on a customer's card for 7-10 business days. It may appear on your statement as a 'pending charge.'

Your card will be charged when your order is sent to our warehouse for processing and dispatch.

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