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Contact Us

Contacting Virgin Wines

Address

Virgin Wines Online Ltd
St James' Mill,
Whitefriars,
Norwich,
NR3 1TN

Call centre:

  • 8.00am to 8.00pm Monday to Friday
    9am to 6pm Saturday and Sunday
  • To place an order, call 0843 224 1001
  • To track your order, call 0843 224 1002
  • For WineBank/Discovery Club enquiries, call 0843 224 1005
  • For all other queries, call 0843 224 1001
  • To place an order, track your case or for any other enquires please call 0843 224 1001

General enquiries and customer service

help@virginwines.com

Delivery Problems?

priorityone@virginwines.com

Enquiries regarding the WineBank/regular payments?

winebank@virginwines.com

Enquiries regarding your Discovery Club membership/regular cases?

discoveryclub@virginwines.com

Technical support?

support@virginwines.com

Any suggestions?

suggestions@virginwines.com

Are we being beaten on price?

prices@virginwines.com

Looking for a job at Virgin Wines?

View our current jobs

...or email us for vacancies at jobs@virginwines.com

Become a Virgin Wines partner

partners@virginwines.com

Would you like to supply Virgin Wines?

suppliers@virginwines.com